國開(中央電大)本科《管理英語4》形考任務(單元自測1至8)試題及答案

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1、國開(中央電大)本科管理英語4形考任務(單元自測1至8)試題及答案國開(中央電大)本科管理英語4形考任務(單元自測1至8)試題及答案 (國開平臺形考任務必備資料) 說明：資料整理于2021年4月19日，平臺考試網(wǎng)址：/.ouchn。適用專業(yè)及層次：工商管理，行政管理本科。單元自測1試題及答案 題目順序是隨機的，使用查找功能（CtrlF）進行搜索 題目 This project is too big for me to finish on time.答案Ill ve you a hand 題目 ATT found that employees with better planning and d

2、ecision-making skills were to be promoted into management jobs.答案more likely 題目CEOs spend planning, the more profitable their panies are.答案The more time 題目his anger the employees called him Mr.Thunder, but they loved him.答案Due to 題目managers spend most of their time in face-to-face contact with other

3、s, but they spend much of it obtaining and sharing information.答案Not only do 題目 Could you ve us a speech on management functions some day this week？ .答案Id love to, but Im busy this week 題目 I think things have been a bit diffult for us the last couple of months.Weve been working hard, but still getti

4、ng behind.答案Youre right 題目 Is it possible for you to work out the plan tonight？ 答案I think so.題目 We could let some of the staff work from home.？ Thats a good idea.答案What do you think of it 題目Even the best continually seek ways to their skills.答案sharpen 題目It is through enthusiasm and quiet intensity w

5、e transform creativity and vision into the technoloes.答案that 題目Supervisors should their employees in two-way munation so that understanding takes place.答案engage 題目The demands and requirements placed on the CEO of Sony are different from on the manager of your local Wendys restaurant.答案those 題目The Hu

6、man Resource Manang Department at Honda is ven specif instructions employ the best possible workers.答案on how to 題目The responsibilities in handbook that managers have to be concerned with effiency and effectiveness in the work process.答案indate 二、聽力理解：聽錄音，選擇最佳答案（共50分）。請聽錄音：UNIT1TL. 操作提示：通過下拉選項框，選擇答案。1

7、.What kind of role is Melinda taking on for her job？C A.HR manager.B.Project manager.答案C.Project coordinator.2.How long will Melinda be trained for her new role？B A.One month.答案B.Half a month.C.One year.3.How often should Melinda report to the board on the progress of the project？A 答案A.Once a month.

8、B.Twe a month.C.Once a week.4.What kind of contract can Melinda sign with outside contractors？B A.Permanent worker contract.答案B.Standard temporary-worker contract.C.Standard industry contract.5.Whh one does NOT belong to Melindas responsibilities？A 答案A.Formulate the industry standard of payment.B.Ma

9、nage and coordinate her project team.C.Report the project progress to the board.二、閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。WHO KILLED NOKIA？ Nokia eecutives attempted to eplain its fall from the of the smartphone pyramid with three factors：1) that Nokia was technally inferior to le, 2) that the pany was placent and 3

10、) that its leaders didnt see the disruptive iPhone ing.It has also been argued that it was none of the above.Nokia lost the smartphone battle because of divergent shared fears among the panys middle and managers whh led to pany-wide inertia that left it powerless to respond to les game.Based on the

11、findings of an in-depth investigation and 76 interviews with and middle managers, enneers and eternal eperts, the researchers discovered a culture of fear due to temperamental leaders and that frightened middle managers were scared of telling the truth.The fear that froze the pany came from two plac

12、es.First, the panys managers had a terrifying reputation.Some members of Nokias board and management were described as etremely temperamental and they regularly shouted at people at the of their lungs.It was very diffult to tell them things they didnt want to hear.Secondly, managers were afraid of t

13、he eternal environment and not meeting their quarterly targets, whh also impacted how they treated middle managers. managers thus made middle managers afraid of disointing them.Middle managers were told that they were not ambitious enough to meet managers goals.Fearing the reactions of managers, mid

14、dle managers remained silent or provided optimist, filtered information.Thus, middle managers directly lied to management.Worse, a culture of status inside Nokia made everyone want to hold onto vested power for fear of resources being allocated elsewhere if they delivered bad news or showed that the

15、y were not bold or ambitious enough to undertake challenng assignments.Beyond verbal pressure, managers also lied pressure for faster performance in personnel selection.This led middle managers to over promise and under deliver.One middle manager told us that you can get resources by promising somet

16、hing earlier, or promising a lot.Its sales work.While modest fear might be healthy for motivation, abusing it can be like overusing a drug, whh risks generating harmful side effects.To reduce this risk, leaders should coordinate with the varied emotions of the staff.Nokias managers should have encou

17、raged safe dialogue, internal coordination and feedback to understand the true emotion in the organization.操作提示：正確選T，錯誤選F。1.Nokia lost the smartphone battle because its technology is not as good as that of le. 答案F 2.Nokias middle managers were frank to tell the truth, but the ones didnt listen to th

18、em.答案F 3.Nokias managers were too moody to hear anything good but harsh.答案T 4.Middle managers in Nokia delivered results more than they promised earlier.答案F 5.Nokias managers should have had better conversation techniques to encourage internal coordination and truth.答案T 單元自測2試題及答案 題目順序是隨機的，使用查找功能（Ct

19、rlF）進行搜索 題目 If you cant say what youve e to say at the meeting, whats the point？ ,but I think you might need to change your roach somewhat.答案I can see that 題目 Will you go on a pn with us tomorrow？ .答案Im afraid I have no idea 題目identify the problems that have been occurring？ Well, as you know, the pr

20、oblems we had with Gary caused a lot of frtion among the team.答案Are you able to 題目How can you eplain the latest situation？ ,I know it is all my fault.答案Sorry 題目How did your meeting go yesterday？ actually, it was really frustrating.答案Not so good 題目Effective leaders distill ple thoughts and stratees i

21、nto simple, memorable terms colleagues and customers can grasp and act upon.答案that 題目Every time I tried to say something, he would to something else.答案move on 題目Hes left now, but productivity hasnt that much.答案pked up 題目I think the primary factor is theres been so much absence lately.答案contributing

22、題目If demand is rising but the firm frommunation failure, then stocks will fall and there will be understaffing.答案is suffering 題目In todays environment, people are often burned out, its important for employees to have a personal connection with you and the work you believe in.答案where 題目What you need t

23、o do is to keep things short and sweet, just the .答案highlights 題目When the message finally reached the mand Center, it mutated to bee Send three and four-pence, were going to a dance.答案had 題目Who was the meeting？ 答案chairing 二、完型填空（共50分） 操作提示：通過下拉選項框選擇正確的詞匯。WHAT WE HAVE HERE：A FAILURE TO MUNATE It is t

24、he 答案weirdest thing.There are more ways than ever to munate with people, yet it sometimes seems like it is more diffult to connect and stay 答案connected with anyone.Should you 答案shoot off an email？ Tap out a tet？ Post a private message on ？ Write on their wall？ Skype, poke, ping or conjure them up on

25、 a dital tin can phone？ And once you reach someone, you wonder：Is he paying attention？ How do you know？ Even with the techno-ease of 答案countless munation deves, conversations can still be troublesome.Questions are asked and answered 答案out of order.Instructions and directions go half-read.Meetings ar

26、e botched.Feelings are hurt.二、閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。HABITS OF HIGHLY EFFECTIVE MUNATORS Its no secret that good leaders are also good munators.Indeed, munation and leadership are irably tied.How can you galvanize, inspire or guide others if you dont munate in a clear, credible and authent way？ Here

27、 are 5 essential munation practes of effective leaders：1.Mind the say-do gap.Trust is the bedrock of effective leadership your behavior is your single greatest mode of munation, and it must be congruent with what you say.If your actions dont align with your words, you are storing up trouble for the

28、future.2.Make the ple simple.Effective leaders distill ple thoughts and stratees into simple, memorable terms that colleagues and customers can grasp and act upon.The most important thing is to clarify what you want to say, look out for technal jargon and avoid business speak, whh add pleity.Say wha

29、t you mean in as few words as possible.3.Find your own voe.Use language thats distinctly your own；let your values e through in your munation.Correct use of language and grammar are important, of course, but dont bee overly fiated on eloquence for eloquences sake；concentrate on being distinct and rea

30、l.People want real, people respect real, people follow real.4.Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about.Dont hide behind a puter and only interact with people electronally see them face to face and voe to voe, and interact with th

31、em in a real, substantial way.In todays environment, where people are often burned out, its important for employees to have a personal connection with you and the work you believe in.Show the people that work for you that youre engaged and that you care about them and their work.5.Listen with your e

32、yes as well as your ears.Effective munation is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears.Because you are in a position of authority, others may be reluctant to epress their real opinions to you directly.You wont always get

33、 direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.操作提示：正確選T，錯誤選F。1.munation and leadership dont always go hand in hand.答案F 2.The say-do gap hens when people misunderstand their leaders intention.答案F 3.Using technal jargon makes a leader convinci

34、ng.答案F 4.munating sincerely is always the best.答案T 5.Observation is as important as munation when you want to know what people really think.答案T 二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題（共50分）。MUNATION FAILURE The meaning of munation goes a lot deeper than people often think.munation is about conceiving, sending, receivin

35、g, and interpreting messages as well as confirming reception of these messages.A failure at any point in this chain can result in ineffective munation.Ineffective munation can be disastrous.There is a famous story of a British Army mander who sent the message Send reinforcements, were going to advan

36、ce.back to his mand Center, through a long chain of subordinates.When the message finally reached the mand Center, it had mutated to bee - Send three and four-pence, were going to a dance.The reinforcements never arrived.You can demonstrate this same principle, albeit on a less dramat scale, by tryi

37、ng to play Chinese Whispers with more than 20 people.It is highly unlikely the same message you started with will be the one you end with.In a business, there are three main types of munation failure.Each has its own indative signs.？The first type is known as allocative failure.This occurs when a fi

38、rm is not gathering enough intelligence about its market or (most often), the information is not reaching the right points.The firm will not be allocating resources in step with the shifts in demand.If demand is rising but the firm is suffering from allocative munation failure, then stocks will fall

39、 and there will be understaffing.If the inverse hens, there will be a surplus of stocks and overstaffing.？The second type is eecutive failure, where munation to trigger specif events/actions is either late, lacking or in error.The symptoms of this are a general loss of direction in the pany or depar

40、tments, a loss of co-ordination and an increase in plaints from customers as things hen late or not at all.？The final type is human failure.This occurs when the general culture of a business or the relationships between partular individuals or departments do not foster effective munation.This leads

41、to alienated staff, an increase in staff turnover, an increase in absenteeism and general frustration among staff.Creativity, especially that whh takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.操作提示：通過題目后的下拉選項框選擇正確答案。1.Confirming reception of the sent mes

42、sages meansC.A.the messages are sent to right receivers B.the messages are correctly understood 答案C.the messages are correctly understood by right receivers 2.In the famous British Army mander story, whh step probably did NOT go wrong in the munation chain？A 答案A.Conceiving.B.Sending.C.Receiving.3.Wh

43、at is Chinese whispers？B A.Who whispers in Chinese.答案B.A game to pass message around in a whisper.C.Chinese people who dont normally talk very loudly.4.Allocative failure does NOT hen whenA.答案A.the right information goes to the right place B.a pany gathers false information C.the correct information

44、 is not received by the right department or person 5.According to the passage, whh of the follog cases does NOT belong to human failure？C A.Decreasing creativity across departments.B.Inadequate munation between departments.答案C.Increasing customer plaints.單元自測3試題及答案 題目順序是隨機的，使用查找功能（CtrlF）進行搜索 題目 How

45、do you get your members to as a team？ 答案pull together 題目 I like to think .I am always the one finding new ways to a situation or challenge.答案outside of the bo 題目 In high school, I am equally fortableas a member of a team and independently.答案working 題目 The team creates an environment people are forta

46、ble in munating, advocating positions, and taking action.答案in whh 題目 Could I borrow your iPad for a few hours？ 答案Sure, here you are.Enjoy your time.題目 I am sorry for what I have said to you.答案Dont think any more about it.題目 What are your teammates like？ 答案They are all warmhearted and helpful.題目 Will

47、 you help me arrange a meeting with Mr.Brown, please？ 答案Sorry I cant.I have to finish my project right now.題目 Id like to have this film developed.答案May I help you？ 題目I believe that I have a lot to contribute a team environment, and am fortable in both leadership and player roles.答案to 題目I have been v

48、ery lucky to have had managers during my career so far.答案terrif 題目If I take the time to talk with my manager at the benning of a project, we off to a great start on the same page.答案can get 題目Regular and concrete feedback is important who is not performing up to her potential.答案when dealing with a wo

49、rker 題目Team members are as unique people with irreplaceable eperiences, points of view, and knowledge to contribute.答案viewed 題目The majority of these team challenges anywhere.答案can be delivered 二、閱讀理解：根據(jù)文章內(nèi)容，完成選擇題（共50分）。A TEAMWORK GAME A team of about 35 employees had e together for a team building e

50、vent.They were a young, bright and enthusiast team.However, one of their chief problems was the fact that they wouldnt share information or solutions with each other, and the team leader thought they were too focused on themselves and not on the team.As a result, she brought them all into the cafete

51、ria.All of the tables and chairs had been stored away, and fun decorations and hundreds of different colored balloons had been placed around the room.In the center of the room was a big bo of balloons that hadnt been blown up yet.The team leader instructed everybody to pk a balloon, blow it up, and

52、write their name on it, but they had to be careful not to burst the balloon.Although they were ven a second chance if their first balloon popped, they were out of the game the second time round.In the end, about 30 team members wrote their names without their balloons popping.They were then asked to

53、 leave the room and, after five minutes, the team leader brought them back in and asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.After 15 minutes of searching, no one had found their balloon, and the team were told that they were then going to

54、 move on to the third round of the activity.In this round, each team member was instructed to find any balloon with a name on it and then ve that balloon to the person whose name was on it.Within two minutes, everybody had their own balloon.The team leader summarized the activity thus：We are much mo

55、re effient when we are willing to share with each other and much better at problem solving when we are working together, not individually.Sometimes, members of teams create obstacles by focusing solely on their own pursuits and goals.Every member of the team should ask themselves on a regular basis

56、what they are doing and what they can do for the team.操作提示：通過題目后的下拉選項框選擇正確答案。1.This team building event was aimed at B.A.helping these young, bright and enthusiast employees bee more concentrated on their work 答案B.making the team members know how to share information or solutions and cooperate with

57、each other C.building up team morale 2.This event was held in A.答案A.a self-serve restaurant B.a coffee shop C.a classroom 3.About how many team members were out of the second round of the activity？C A.30.B.35.答案C.5.4.Whh statement below is correct？C A.In the second round, every one of the team had f

58、ound their balloons after 15 minutes.B.In the third round, the team members were asked them to find the balloon with their name on it amongst the hundreds of other balloons in the room.答案C.In the third round, everybody had their own balloon with help from others within 2 minutes.5.What was the event

59、 going to teach these employees？A 答案A.Sharing and cooperating with other team members is more effient when they are working together.B.Focusing solely on employees own pursuits is not allowed in workplace.C.Failure of teamwork is caused by individual.閱讀理解：根據(jù)文章內(nèi)容，判斷正誤（共50分）。TIPS FOR TEAM BUILDING Whe

60、n you think of team building, do you immediately pture your group off at a resort playing games or hanng from ropes？ Traditionally, many organizations roach team building in this way but, then, they wonder why that wonderful sense of teamwork that had been displayed at the retreat or the seminar fai

61、ls to impact long term beliefs and actions back at work.Im not averse to retreats, planning sessions, seminars and team building activities in fact I lead them but they have to form part of a much larger teamwork effort.You will not build teamwork by retreating as a group for a couple of days each y

62、ear, instead you need to think of team building as something you do every single day.？ Form teams to solve real work issues and to improve real work processes.Provide training in systemat methods so the team epends its energy on the project, not on trying to work out how to work together as a team t

63、o roach the problem.？ Hold department meetings to review projects and progress, to obtain broad input, and to coordinate shared work processes.If there is frtion between team members, eamine the work processes they mutually own the problem is not usually their personalities；instead, it is often the

64、fact that the team members havent agreed on how they will deliver a product or serve, or the steps required to get something done.？ Build fun and shared occasions into the organizations agenda hold pot luck lunches, take the team to a sporting event, sponsor dinners at a local restaurant, go hiking or go to an amusement park.Hold a monthly pany meeting, sponsor sports teams and encourage cheering team fans.？ Use e breakers and teamwork eercises at meetin