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1、單擊此處編輯母版標(biāo)題樣式,單擊此處編輯母版文本樣式,第二級(jí),第三級(jí),第四級(jí),第五級(jí),2013/10/22,#,Make a call,New words,At home,在家,If,如果,Leave a message ,li:v,mesid,留言,留,口信,e.g. May I leave a message for him,?,Cinema,snm,n.,電影院,Free,fri:,adj.,免費(fèi)的;自由的,不受約束的;游離的,vt.,使自由,解放;釋放,adv.,自由地;免費(fèi),Make a call,Mike: Hello!,This is Mike speaking,.,May,(Co
2、uld) I speak to John, please?,Mum: Sorry, he is not,at home,now. Would you please,leave a message,for him?,Mike: Thats very kind of you. I will call him later.,An hour later,Mark: Hello! Could I speak to John, please?,John:,Speaking, please.,Mark: This is Mark speaking. I want to know if you are,fre
3、e,tomorrow.,John: Yes, do you have,any,plans?,Mark: How about,watching,movies?,John:,Wonderful,! I have,heard about,a new film. Where shall we meet?,Mark: The front door of the cinema,at,2 Oclock?,John: Thats fine. Bye,Mark: Bye!,More expressions,Pick up,接電話,hang up,掛電話,hang on/hold on,不要掛,Urgent ca
4、ll/emergency call,緊急電話,找人,May I speak to.,please?,May I talk to.?,Is in? /Is that,May I know whos peaking there?,接電話,. speaking./Speaking,我就是,Im sorry, he is not here/at home/in the office now.,Im sorry, he/she is out,請(qǐng)稍等,Hold on, please,Hold on the line, please,Wait a moment, please,One moment, ple
5、ase,留口信,Can I leave a message?(for him),Can I take your message?,Would you like to leave a message?(with me),打錯(cuò)電話,Im sorry, I made a wrong call.,Im sorry to have disturbed you.,Im afraid you have got the wrong number.,轉(zhuǎn)電話,Can you put me through extension 1909?,Can you put my call in room 1909?,Cell
6、phone/mobile phone,電量底、欠費(fèi)、關(guān)機(jī)、發(fā)短信、信號(hào)不好,Low battery,Out of money,Powered off,Out of service,The subscriber you dial is powered off.,The signal isnt good here,text,Telephone manner,Consider the time before you call,Greet with each other,Who first to hang up?,Always remember that it is the senior who fi
7、rst hang up,If you are a stranger, please introduce yourself at first and make sure you make a right call,Dont talk with others with your mouth full,Hotel telephone manner,接電話,1.Greeting,問(wèn)候,2.Identify,表明身份,3.How may I help you?,我能幫你么?,Remember,:,Guest first hang up.,客人先掛斷,Pick up the phone in three
8、rings.,三聲之內(nèi)接起,打電話,馬克,:,你好。我是馬克,約翰在家嗎?,媽媽,:,對(duì)不起,他不在家。你要給他留言嗎?,馬克,:,你太好了。我想我還是待會(huì)兒給他打電話吧。,一個(gè)小時(shí)之后,馬克,:,你好。約翰在嗎?,約翰,:,請(qǐng)說(shuō)。,馬克,:,我,是,馬克,。你明天有空嗎?,約翰:我有空的。你有計(jì)劃嗎?,馬克,:,我們?nèi)タ措娪霸趺礃??,約翰:非常棒!我聽(tīng)說(shuō)了一個(gè)新電影。,我們,在什么地方見(jiàn)面?,馬克,:,下午,2,點(diǎn),電影院門(mén)口?,約翰,:,好的。再見(jiàn),馬克,:,再見(jiàn)。,Discussion,Tell me the most interesting phone call you,have ever got before?,