銷售知識百問百答.doc

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1. You are trading company or factory？ 你們是貿(mào)易公司還是工廠？ We are manufacturer of knit fabrics, have a knit factory, a dyeing factory and a big office. 2. What is your main products and advantageous products ? 你們主要的產(chǎn)品是什么，優(yōu)勢產(chǎn)品又是什么？ We produce most kinds of knit fabrics like single jersey fabric, mesh, spandex, fleece and bonded fabric. We are more specialized in single jersey fabric, mesh and bonded fabric. 3. Where is your location ? 你們公司大致的位置？ We are in the east of China, near to Shanghai, Haining City ,Zhejiang Province. 4. What about your payment terms ? 你們的支付方式是怎么樣的？ Usually we accept TT,30% deposit in advance, the balance after the BL copy. Or LC at sight, LC 30 days,60 days and 120 days at sight. 5. What is your order lead time ? 你們的生產(chǎn)周期大約是多久？ Usually 25 days from the deposit. 6. Can you accept small order ? 你們能接受小的訂單嗎？ We are very glad to accept small order, but it also depends on fabric items, some special items have the request of order quantity. 7. How long have your company been in this career？ 你們在這個行業(yè)做了多久了？ We begin knit career from 1989,so relatively we are more experienced. 8. Inventory or order? 庫存還是現(xiàn)做 All the products we make are based on your order. We do not have inventory 9. How soon can I get a price quote? 我怎么樣才能得到你的報價？ For most projects, once we know the fabrics type, width, printing requirements and quantity, we can provide you with a price quote within 24 hours. 10. Can we get a sample for reference? 我可以得到一個樣品作為參考嗎？ We offer free sample, but you should pay for the freight. The charge could be returned back when there is an order. 11. .Samples charge for free? 樣品是免費(fèi)的嗎？ Yes,of course, size A4,hangers, 1-2 ready meters are for free and you need to afford the courier fees. if you are in china,we will pay the courier fees. 12. Can I get any discount? 可以打折嗎？ The price is negotiable, we can offer you discount according to your order quantity. If you are buying in bulk for an 13. I am a designer, Can you help me to produce the sample which we designed? 我是一個設(shè)計師，你可以按照我設(shè)計的東西生產(chǎn)嗎? Many types for your choose or as per customized. 14. Your price seems so high ? 你的價格太高了？ 1. You are very professional in this business 2. Price is equal to price 3. Also depends your quantity 4. If you pay 100% by TT in advance, we can also XXX. 15. 為什么大貨顏色會有偏差？ Because the sample we produced only one roll in a Lot, and the bulk about 15rolls in a Lot, so the color will be a little different, this is normal situation. 16. 為什么數(shù)量缺了？ 1. As our content, the quantity allowed +-3%. 2. 缺很多 Because we cut the roll head and end to keep whole roll the same quality.so each roll shortage 3-5mts. 17. 為什么交期會這么遲？ You know the G20 will holed in Hangzhou, and all small dying factories were closed by Government. So the delivery time need 7days more than before. 18. 為什么大貨樣和品質(zhì)樣會有差別？ It seems you are very careful and professional but would you pls tell Me what difference is shipping sample from the quality sample ? Is it weight,color,or some other difference ? 19. 感覺你們公司不怎么專業(yè)和規(guī)范，比較亂 I am sorry to hear that.But I can not agree with you about that. First,we are big company and have many department. Each dept has its duty. Besides,we have been in this area for more than 20 year,and almost know everything about this area. Finally,our all our members is very polite and kind. I do not know why you get this result from. 20. 給我一個和你合作的理由？ 1.We are very honest with your business 2.We always think in the position of customers 3.We are professional in this area for 20 years 21. 我可以不打訂金嗎，或者只打10%訂金？ Forthefirstcooperation,wehavetodopaymentby50%depositor30%deposit.Ifwehavecooperated,thenthedepositcanbediscuss. 22. 這個訂單我想要取消，定金可以退給我嗎？ No,thedepositcantreturn,butwecanuseitasthenextdeposit 23. 可以給我打折扣嗎？ Adiscountwill be givenif there is a large quantityyou need 24. 可以給我推薦幾款產(chǎn)品嗎？ (1)Our popular products is sportswear fabric such as xxxxx with stable quality . (2)whats your market do ?Then I can recommend it for you. 25. 你們公司的市場主要在哪里？ We are develop your market for two years but 50% in Europe,30% in Southeast Asia,20% in China