河南專升本英語(yǔ)真題
《河南專升本英語(yǔ)真題》由會(huì)員分享,可在線閱讀,更多相關(guān)《河南專升本英語(yǔ)真題(11頁(yè)珍藏版)》請(qǐng)?jiān)谘b配圖網(wǎng)上搜索。
1、2011 年河南省普通高等學(xué)校 選拔優(yōu)秀??飘厴I(yè)生進(jìn)入本科階段學(xué)習(xí)考試 公共英語(yǔ) Part I Vocabulary and Structure ( 1 x 40 ) Directions: There are 40 incomplete sentences in this part 。 For each sentence there are four choices marked A , B, C and D. Choose the ONE that best completes the sentence, and then you should mark the correspo
2、nding letter on the Answer Sheet 。 1. The shop assistant was dismissed as she was of cheating customers A 考點(diǎn):詞匯(動(dòng)詞詞組) D 考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 ( 獨(dú) 【答案】 A 考點(diǎn):詞匯 ( 動(dòng)詞 ) A。accused B. chargedC. scoldedD。 cursed 2. The murderer was brought in , with his hands behind his back A. being tied B 。 having tied C。 t
3、o be tied D 。 tied 立主格) 3. Needless to say, hehis good looks and sense of humor from his mother. A. inherited B 。 carriedC。 inhibitedD 。 resembled 4. 。 They havemost carefully the time and the materials needed to complete the project. D 。 figured out 【答案】 D 考點(diǎn):詞匯(動(dòng)詞短語(yǔ)) 【答案】 C 考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 【答案】
4、C 考點(diǎn):語(yǔ)法 虛擬語(yǔ)氣 D 。 didn ’ t 【答案】 D 考點(diǎn):語(yǔ)法 反義疑問(wèn)句 D 。 To be supposed 【答案】 A 考點(diǎn):語(yǔ)法 條件狀語(yǔ)從 A. picked out B. left outC 。 taken out 5. The room is quite neat 。 It. A 。 doesn't need to cleaningB. needn't to cleaning C. doesn't need cleaningD. needn't cleaning 6. 。 tight now , she would get there on Sund
5、ay。 A. Would she leaveB. If she leave C。 Were she to leaveD。 If she had left 7 。 He must have stayed up late last night, he? A. mustn'tB。needn'tC. hasn ’ t 8 。 he does not come,shall we go without him? A 。 Supposing B. To suppose C 。 Supposed 句 9 .He will pass two milestones , that is , he wi
6、ll receive his master degree and find a challenging job A 。 long ago B. not long ago C. before long 不久以后D. long before 【答案】 C 考點(diǎn) : 語(yǔ)法 時(shí)間狀語(yǔ)從句 10 。 Some diseases are by certain water animals。 B 考點(diǎn):詞匯(近義詞辨析) 【答案】 A 考點(diǎn):詞匯(近義詞辨析) B 詞匯(近義詞辨析 ) A. transported B 。 transmitted C. transformedD。 transpl
7、anted 11 。 Our hopesat the first sight of the doctor A 。 aroseB 。 raisedC 。 roseD. aroused 12 。 Eating too much fat canheart disease and cause high blood pressure。 A 。 attribute to B. contribute to C. attend toD 。 devote to 13 .Thatlady is their English teacher 。 A. young beautiful foreignB 。
8、beautiful young foreign C. young foreign beautifulD. foreign young beautiful 【答案】 B 考點(diǎn): 詞匯 (前置定語(yǔ)的修飾關(guān)系 ) 14。 I don think it advisable that Tom to the job since he has no experience 。 A. is assignedB 。 will be assigned C 。 be assignedD. has been assigned 【答案】 C 考點(diǎn):語(yǔ)法虛擬語(yǔ)氣 15。 He is of those boys w
9、ho is willing to take on another assignment A. the only one B. only oneC. oneD. a 【答案】 A 考點(diǎn):語(yǔ)法主謂一致 16。 I don’ t think it will rain , but I take an umbrellait does 。 A。 as if B。 in case C. as though D。 even if 【答案】B考點(diǎn):語(yǔ)法目的狀語(yǔ)從句 17。 A11 the tasks ahead of time , they decided to go on holida
10、y for a week A. had been fulfilledB. were fulfilled Co having been fulfilled 18。 He didn't allow in his room , A。 to smoke …to smoke C. to smoke …smoking D。 been fulfilled 【答案】C考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 actually he didn allo wthis family at all. Bo smoking …to smoke D. smoking…smoking 【答案】B考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 (獨(dú)
11、立主格) 19。 Susan is to lift the heavy box. A。strong B. enough strong C。strong enough D. strong too 【答案】C 考點(diǎn):詞匯(副詞 enough 的位置) 20。 By the end of this term, we the textbook. A o finish B。have finished C。will finish D. will have finish 【答案】D 考點(diǎn):語(yǔ)法時(shí)態(tài)(將來(lái)完成時(shí)) 21。 This hall can 1000 people. You can wh
12、ere you like。 Ao hold …eat B. be seated ? ? ? seated C. seat …be seated D。 hold …。seating 22。 I like English and I spent every minute I can English。 Ao to study B. studying C。 studied D. study 23。 of his name, we had a lot of trouble in finding the patient 。 Ao Not informed B. Not having infor
13、med C. Not having been informed D. Having not informed 24。 No matter how hard I searched my bag, my new pen was。 A。 nowhere to find it B. nowhere to be found C. to be found nowhere D。 to be found any where 25。 Rather than the bus, he ran all the way home. A. take B. to take C。 taken D。took 【答
14、案】C考點(diǎn):詞匯(動(dòng)詞seat) 【答案】B考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 【答案】C考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 【答案】B考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 【答案】A考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 26. with the book I bought yesterday , the one from the library doesn' seem interesting。 A. When compared ? ? ? borrowed B. While comparing ? ? ? borrowed C. Compare - borrowingD. Comparing ? ? ? borrowing【
15、答案】A 考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 27。 If you can' see the word written on the blackboard very well, maybe you need. Ao examining B。 to have your eyes examined C。 to have examined your eyes D. to be examined your eyes 【答案】B考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 28.She must be looking forward as mush to from him ad he himself is to f
16、rom her. A. hear - hearing B. hearing -hear C. have heard …h(huán)earing 29。 I sent invitations to 20 people A. of whom only 10 of these Co of whom only 10 30。 of the land in that district A. Two fifth -is C. Two fifth ???are D. hearing ???hearing cameo Bo only 10 of these who Do only 10 wh
17、o covered with trees and grass. B. Two fifths ???are Do Two fifths -is 【答案】D考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 【答案】C考點(diǎn):語(yǔ)法非限定性定語(yǔ)從句 【答案】D考點(diǎn):語(yǔ)法主謂一致 31。 Free tickets will be given to phones us first。 Ao that B. whoever C。 whomever D. who 32。 his words, there were no grounds to justify his complaints 。 Ao Such being
18、 B. Such were C. Were such D。 Being such 33。 It was ten o' clock he came back. Ao that B o When C。so D。which 【答案】B語(yǔ)法賓語(yǔ)從句 【答案】A考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞(獨(dú)立主格) 【答案】B考點(diǎn):語(yǔ)法時(shí)間狀語(yǔ)從句 34。 difficulties we may come across , we will help one another to get them over Ao Whatever B。 Whichever C. However D. What 【答案】
19、A考點(diǎn):語(yǔ)法讓步狀語(yǔ)從句 35。raw materials into useful products is called manufacturing 。 Ao TransformB. Transforming Co Being transformedD. When transforming【答案】B考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 36. Smoking should be in all public places like theatres , cinemas and restaurants. A. banned B。specified C。passedD。 preserved【答案】A
20、考點(diǎn):詞匯(近義詞辨析) 37。for your help , we wouldn ' have succeeded, A. Hadn' it beenB 。 Had it not been Co If it had been D o If it were 【答案】B考點(diǎn):語(yǔ)法虛擬語(yǔ)氣 38. All the students were by the speech given by the headmaster A. inspired ??? inspiredB. inspiring ??? inspiring C. inspired ??? inspiring D o
21、inspiring ??? inspired 【答案】C考點(diǎn):語(yǔ)法非謂語(yǔ)動(dòng)詞 39. He knows little of Maths, and of chemistry. Aomuchless B. muchmore C。even moreD. still more【答案】A 考點(diǎn):詞匯(副詞的比較級(jí) 40. John is the age of Mary. AooldB. twiceC。doubleD. as old as【答案】B考點(diǎn):語(yǔ)法比較級(jí)倍數(shù) 小結(jié):詞匯11道重點(diǎn)考試的是動(dòng)詞 語(yǔ)法29道重點(diǎn)考試的是非謂語(yǔ)動(dòng)詞14道其次依次是從句虛擬語(yǔ)氣時(shí)態(tài)主謂一致反義疑
22、問(wèn)句等 Part 口 Cloze ( 1 x 20 ) Directions : There are 20 blanks in the following passage。 For each blank there are four choices marked A , B, C and D. You should choose the ONE that best fits into the passage and mark the corresponding letter on the Answer Sheet. Paris is the capital of the European
23、 nation of France。 It is also one of the most beautiful and 41 cities in the world 。 Paris is called the City of Light 。 It is 42 an international fashion center。 What stylish women are 43 in Paris will be worn by women 44 the world. Paris is also a famous world center of education. For instance ,
24、it is the headquarters of UNESCO , the United Nations 45 , Scientific , and Cultural Organization is in Paris 。 The Seine River 46 the city into two parts Thirty-two bridges 47 this scenic river。 The oldest and 48 most well known is the Pont Neuf,49 was built in the sixteenth century 。 The Sorbonne
25、, a famous university, 50 on the left Bank (south side) 51 the river .The beautiful white church Sacre Coeur lies 52 the hill called Montmartre on the Right Bank (north side ) of the Seine. There are many other famous places in Paris, 53 the famous museum the Louvre _54_ the cathedral of Notre Dam
26、e。 However, the most famous landmark in this city 55 the Eiffel Tower. Paris is named 56 a group of people 57 the Parisii 。 They 58_ a small village on an island _59 : the Seine River about two thousand years ago。This island , called the lle de la Cite, is 60 Notre Dame is located. Today around eig
27、ht million people live in the Paris area. 41。 Ao famousest B。 most famous C. famouser D。 more famous 42。 Aoas well Bo too C. also D. as well as 43. A 。clothing B. dressing C. putting on D. wearing 44。 A. all over B。 over all C. whole over D. over whole 45。 A. Educating B
28、。 Education' C. Educationally D。 Educational 46. A. dividesB. breaks C 。arranges D。 classifies 47. A. passB. cover C. cross Do lie 48. A. perhapsB .possibly C. likely Do similarly 49. A 。it B. that C. where D. which 50. A 。is locating B. locates C。 is located D。 l
29、ocated 51。 A. on B. of C. over D。 above 52。 Aoon top of B. on top C. at top of D. top of 53. A 。as such B.such as Co such like D. like such 54. A 。 and as well B. well as C。 as well D。 as well as 56 。 A。behind B。 about C 。 after D 。 concerning 57. A。 called B. cal
30、ling C 。 to be called D .being called 58. A 。 have built B. built C. had built D。 build 59 。 A。 among B 。 between C. in the middle of D. over 60. A. in which B. which C 。 where D 。 that 55. A. must be B. has to be C。 can be D. need be 41— 45 B C D A D46— 50 A C A D C 51— 55 B A B
31、D A56— 60 C A B C C Part m Reading Comprehension ( 2 x 20 ) Directions : There are 4 passages in this parEach passage is followed by some questions or incomplete stateiFentsach of them there are 4 choices marked ,A B, C and D >ou should decide on the best choice, and mark the corresponding letAe
32、rswettheheet Passage 1 Researchers have found that REM(rapid eye movement) sleep is important to human beings. This type of sleep generally occurs four or five times during one night of sleep, lasting five minutes to forty minutes for each occurrence. The deeper a person's sleep becomes, the longe
33、r the periods of rapid eye movement. There are physical changes in the body to show that a person has changed from NREM( non-rapid eye movement ) to REM sleep. Breathing becomes faster, the heart rate increases, and, as the name implie,s the eyes begin to move quickly Accompanying these physical
34、changes in the body is a very important characteristic of REM sleep 。 It is during REM sleep that a person dreams. 61.According to the passage, how often does REM sleep occur in one night? A。 Once B. Twice C. Four or five times D 。 Forty times 62.The word “ deeperp”araingraph 1 is closest in mean
35、ing to which of the following? A。 heavier B 。 louder C. stronger D。 happier 63.Which of the following shows that a person is NOT dreaming in his sleep? A。 His eyes begin to move. C。 His heart rate increases。 64.The subject of this passage is. A. why people sleep C。 the characteristics of REM
36、sleep B. His breathing becomes faster。 D。 His eyes stop moving 。 B 。 the human need for REM sleep D 。 physical changes in the human body 【答案】 C 【答案】 A 【答案】 D C 65 . Which of the following is the best title of the article? A 。 REM SleepB. Two Types of Sleep C. SleepersD。 What Happens to
37、Sleepers 【答案】 D Passage 22002 年 1 月四級(jí)閱讀真題 Foxes and farmers have never got on well 。 These small dog— like animals have long been accused of killing farm animals They are officially classified as harmful and farmers try to keep their numbers down by shooting or poisoning them 。 Farmers can also
38、call on the services of their local hunt to control the fox population. Hunting consists of pursuing a fox across the countryside, with a group of specially trained dogs , followed by men and women riding horses 。 When the dogs eventually catch the fox , they kill it or a hunter shoots it 。 People
39、who take part in hunting think of it as a sport ; they wear a special uniform of red coats and white trousers , and follow strict codes of behavior 。 But owning a horse and hunting regularly is expensive , so most hunters are wealthy. It is estimated that up to 100,000 people watch or take part in
40、fox hunting. But over the last couple of decades the number of people opposed to fox hunting, because they think it is brutal ( 殘酷的) , has risen sharply. Nowadays it is rare for a hunt to pass off without some kind of confrontation (沖突) between hunters and hunt saboteurs ( 阻攔者 ). Sometimes these inc
41、idents lead to violence , but mostly saboteurs interfere with the hunt by misleading riders and disturbing the trail of the fox's smell , which the dogs follow. Noisy confrontations between hunters and saboteurs have become so common that they are almost as much a part of hunting as the pursuit of
42、foxes itself 。 But this year supporters of fox hunting face a much bigger threat to their sport. A Labour Party Member of - 4 - the Parliament, Mike Foster , is trying to get Parliament to approve a new law which will make the hunting of wild animals with dogs illegal. If the law is passed, wild an
43、imals like foxes will be protected under the ban in Britain. 66 。 Rich people in Britain have been hunting foxes 。 A. for recreationB 。 in the interests of the farmers C. to limit the fox populationD. to show off their wealth 【答案】 A 67. What is special about fox hunting in Britain? A。 It involv
44、es the use of a deadly poison 。 B。 It is a costly event which rarely occurs. C。 The hunters have set rules to follow. D。 The hunters have to go through strict training. 【答案】 C 68. Fox hunting opponents often interfere in the game. A. by resorting to violenceB. by confusing the fox hunters C. b
45、y taking legal actionD. by demonstrating on the scene 【答案】 B 69 。 A new law may be passed by the British Parliament to 。 A. prohibit farmers from hunting foxes B 。 forbid hunting foxes with dogs C. stop hunting wild animals in the countryside D. prevent large-scale fox hunting 【答案】 B 70. It ca
46、n be inferred from the passage that 。 A. killing foxes with poison is illegal B. limiting the fox population is unnecessary C. hunting foxes with dogs is considered cruel and violent D. fox-hunting often leads to confrontation between the poor and the rich 【答案】 C Passage 3 Love If you listen
47、to American music , watch American television or magazines , you will probably agree that the most popular subject of these forms of entertainment is love 。 Romantic love always finds an audience in the United States. Falling in love, solving the problems of love, and achieving the happy ending — --
48、 the big wedding are subjects of interest to the adult as well as the teenage public 。 Millions of Americans celebrate Valentine's Day with special cards and gifts that announce their love to their mates, their friends , their coworkers , and their families. Popular songs tell us that“ all the world
49、。 lovAespaoplouvlaerr saying is ” conquers all" 。 Numerous columns in magazines and newspapers offer advice to the lovelorn, those with difficulties of the heart 。 To most Americans , romantic love is central to a happy life 。 Not only do Americans believe in romantic love but they also believe th
50、at it is the best basis for marriage. Despite the high divorce rate in the United States, young men and women continue to marry on the basis of romantic love. Americans consider marriage a private arrangement between the two people involved. Young Americans feel free to choose their own marriage par
51、tners from any social , economic, or religious background 。 The man or woman may have strong ties with parents , brothers, or sisters, but when he or she falls in love, the strongest feelings are supposed to be for the loved one. When an American couple marries , they generally plan to live apart fr
52、om both sets of parents and build their own independent family structure. 71 。 What is the most popular subject of all forms of entertainment? A. Marriage.B. Love 。C。 Family.D 。 Friendship. 【答案】 B 72 。 Who is interested in the subject of love? A 。 Adults who are single.B 。 Teenagers whose parent
53、s are divorced。 C。 Old people who have no children. D 。 Both adults and teenagers。 【答案】 D 73. What do most Americans think of romantic love ? A. It is central to a happy life.B. It is not the basis for marriage. C. It is not necessarily important in people ’s life 。D. Many people long for it, but
54、 it is unbelievable 。 【答案】 A 74. What factors do young Americans consider when choosing their own marriage partners ? A 。 They will think about their social background 。 B. They think economic background is essential. C 。 They won ’ t choose a marriage partner fromdifferent religious background
55、。 D. they don ' t think social economic or religious background is important【答案】 D 75 。 What does an American couple plan to do when they marry? A 。 They continue to live with their parents after their marriage 。 B 。 They plan to live by themselves 。 C. They plan to earn more money to buy a hou
56、se. D. They plan to travel all over the world 。 【答案】 B Passage 4 In 1939 two brothers , Mac and Dick McDonald , started a drive-in restaurant in San Bernadino , California. They carefully chose a busy corner for their location. They had run their own businesses for years , first a theater,then a
57、barbecue (烤肉) restaurant., then another drive-in 。 But in their new operation , they offered a new , shortened menu: French fries , hamburgers, and sodas. To this small selection they added one new concept: quick service , no waiters or waitresses, and no tips. Their hamburgers sold for fifteen cen
58、ts 。 Cheese was another four cents。 Their French fries and hamburgers had a remarkable uniformity (一致性 ) , for the brothers had developed a strict routine for the preparation of their food , and they insisted on their cooks sticking to their routine 。 Their new drive-in became incredibly popular , p
59、articularly for lunch 。 People drove up by the hundreds during the busy noontime 。 The self-service restaurant was so popular that the brothers had allowed ten copies of their restaurant to be opened. They were content with this modest success until they met Ray Kroc 。 Kroc was a salesman who met t
60、he McDonald brothers in 1954 , when he was selling milkshake — mixing machines. He quickly saw the unique appeal of the brothers' fast food restaurants and bought the right to franchise (特許經(jīng)營(yíng)) other copies of their restaurants. The agreement struck included the right to duplicate the menu. The equip
61、ment , even their red and white buildings with the golden arches (拱門)。 Today McDonald ’ s is really a household name. Its names for its sandwiches have come to mean hamburger in the decades sincee th day Ray Kroc watched people rush up to order fifteen — cent hamburgers。 In 1976, McDonald ’s had ov
62、er $ 1 billion in total sales 。 Its first twenty-two years is one of the most incredible success stories in modern American business history. 76 。 This passage mainly talks abort。 A 。 the development of fast food servicesB 。 how McDonald ’ s became a billion dolla— r business C. the business care
63、ers of Mac and Dick McDonaldD. Ray Kroc ’ s business talent 【答案】 C 77 . Mac and Dick managed all of the following businesses except. A. a drive-inB 。 a cinema C。 a theaterD 。 a barbecue restaurant 【答案】 B 78 。 We may infer from this passage that. A 。 Mac and Dick McDonald never became wealthy for
64、 they sold their idea to Kroc B. The location the McDonalds chose was the only source of the great popularity of their drive-in C. Forty years ago there were numerous fast-food restaurants D. Ray Kroc was a good businessman 【答案】 D 79 。 The passage suggests that . A. creativity is an important e
65、lement of business success B 。 Ray Kroc was the close partner of the McDonald brothers C 。 Mac and Dick McDonald became broken after they sold their ideas to Ray Kroc D. California is the best place to go into business 【答案】 A 80. As used in the second sentence of the third paragraph, the word "
66、unique " means A. specialB. attractiveC。 financialD. peculiar 【答案】 D Part IV Translation ( 2 x 10 ) Directions: There are 10 sentences in this section. Please translate sentences 81 — 85 from Chinese into English, and translate sentences 86— 90 from English into Chinese. Write your answer on the Answer Sheet. 81 .我記得曾在哪里見(jiàn)過(guò)她。 【答案】I remember I have ever seen her somewhere. 82 .杰克想買一輛和瑪麗的一樣的轎車. 【答案】 Jack wants to buy a car that is the same as Mary ' s. 83 .盡管困又t重重,他們還是想辦法提前完成了任務(wù)。 【答案】In sp
- 溫馨提示:
1: 本站所有資源如無(wú)特殊說(shuō)明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
2: 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
3.本站RAR壓縮包中若帶圖紙,網(wǎng)頁(yè)內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒(méi)有圖紙預(yù)覽就沒(méi)有圖紙。
4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
5. 裝配圖網(wǎng)僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 物業(yè)管理制度:常見(jiàn)突發(fā)緊急事件應(yīng)急處置程序和方法
- 某物業(yè)公司冬季除雪工作應(yīng)急預(yù)案范文
- 物業(yè)管理制度:小區(qū)日常巡查工作規(guī)程
- 物業(yè)管理制度:設(shè)備設(shè)施故障應(yīng)急預(yù)案
- 某物業(yè)公司小區(qū)地下停車場(chǎng)管理制度
- 某物業(yè)公司巡查、檢查工作內(nèi)容、方法和要求
- 物業(yè)管理制度:安全防范十大應(yīng)急處理預(yù)案
- 物業(yè)公司巡查、檢查工作內(nèi)容、方法和要求
- 某物業(yè)公司保潔部門領(lǐng)班總結(jié)
- 某公司安全生產(chǎn)舉報(bào)獎(jiǎng)勵(lì)制度
- 物業(yè)管理:火情火災(zāi)應(yīng)急預(yù)案
- 某物業(yè)安保崗位職責(zé)
- 物業(yè)管理制度:節(jié)前工作重點(diǎn)總結(jié)
- 物業(yè)管理:某小區(qū)消防演習(xí)方案
- 某物業(yè)公司客服部工作職責(zé)