《商務(wù)英語寫作》word版.doc

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《商務(wù)英語書信寫作》 目 錄 第二章 商務(wù)業(yè)務(wù)信函范例 10 第一節(jié) 資信調(diào)查函 10 1.咨詢函 10 2.向銀行查詢新客戶資信情況 10 3.向客戶查詢信用及經(jīng)營情況 10 4.帶附表的資信調(diào)查函 11 5.資信調(diào)查有利回函，并給予建議 11 6.信用調(diào)查有利回函，告知敬請放心 11 7.資信調(diào)查不利回函，告知管理不善 12 8.信用調(diào)查不利回函，告知經(jīng)濟信用不佳 12 9.表明無法提供確切意見而致歉 12 10.請求老客戶作為資信證人 13 11.要求對方提供資信資料 13 12.同意試銷前的資信要求 13 第二節(jié) 促 銷 函 14 1.傳感剃須刀廣告海報 14 2.男用 喱宣傳海報 14 3.香波的報紙廣告 14 4.便攜式小型冰箱宣傳冊 15 5.推薦地毯 16 6.推薦替代品 16 7.推薦新產(chǎn)品 17 8.一般性推銷 17 9.描述產(chǎn)品 17 10.寫給不經(jīng)常聯(lián)系的客戶 18 11.推銷教育課程 18 12.推銷會議場所 19 13.向老客戶推銷新產(chǎn)品 19 14.為商貿(mào)指南征集廣告 20 第三節(jié) 建立貿(mào)易關(guān)系 20 1.親抵進(jìn)行業(yè)務(wù)調(diào)查 20 2.咨詢信 20 3.表達(dá)建立業(yè)務(wù)關(guān)系的意愿 21 4.參觀展位后要求建立貿(mào)易關(guān)系 21 5.通過自薦信建立商務(wù)關(guān)系 21 6.要求推薦客戶 22 7.由朋友介紹的公司 22 8.從廣告中得知客戶信息 22 9.索取資料 23 10.寄送資料 23 11.與過去有貿(mào)易往來的公司恢復(fù)聯(lián)系 23 12.尋求電子制品合作伙伴 24 13.尋求紡織品貿(mào)易伙伴 24 14.進(jìn)口商與出口商的聯(lián)絡(luò)信 25 15.出口商與進(jìn)口商的聯(lián)絡(luò)信 25 16.接受建立業(yè)務(wù)關(guān)系函 25 17.拒絕建立業(yè)務(wù)關(guān)系函 25 18.回函拒絕申請交易 26 19.要求對方刊登推銷廣告 26 20.索取樣品 26 21.請求擔(dān)任獨家代理 27 22.拒絕對方擔(dān)任獨家代理 27 23.同意對方擔(dān)任獨家代理 27 24.物色代理商 28 25.歡迎新代理商 28 26.要求試銷 28 27.同意試銷 29 第四節(jié) 價格談判 29 1.第一次詢價 29 2.答復(fù)第一次詢價 29 3.詢問價格與優(yōu)惠條款 30 4.答復(fù)價格，告知優(yōu)惠條款 30 5.問詢到岸價格 30 6.答復(fù)價格并告知細(xì)節(jié) 31 7.中國進(jìn)口商詢盤 31 8.報同類產(chǎn)品虛盤 31 9.提供代用品報盤 32 10.傳真報實價 32 11.最優(yōu)惠報價 32 12.中國出口商報盤 33 13.國外出口商回復(fù)詢盤 33 14.答復(fù)網(wǎng)上詢盤 33 15.報虛盤 34 16.報實盤 35 17.折價優(yōu)惠 35 18.回復(fù)只能維持現(xiàn)價 35 19.加價前優(yōu)惠大客戶 36 20.還盤函 36 21.返還盤函 37 22.接受價格函 37 23.漲價通知函 37 24.說明漲價原因 38 25.詢價函 38 26.對詢價函的回函 38 27.價目表范例 39 28.回函拒絕還盤 39 第五節(jié) 訂 貨 39 1.訂單樣本 39 2.電子郵件訂單 40 3.正式訂購函 40 4.附寄訂單的信函 40 5.通知接受訂單 41 6.確認(rèn)訂單 41 7.試購函 41 8.確認(rèn)收到訂單 41 9.使用現(xiàn)金支票下訂單 42 10.使用交貨付款方式下訂單 42 11.使用信用卡訂貨 42 12.通知有貨，準(zhǔn)備發(fā)運 43 13.通知訂貨方暫無存貨 43 14.通知無法供貨 43 15.通知不能供全部貨物 43 16.建議同類型其他產(chǎn)品 44 17.無法接受替代品 44 18.拒絕接受訂單 45 19.對貨物滿意，再一次訂貨 45 20.索取樣品函 45 21.同意送付樣品函 46 22.回函拒絕送付樣品 46 23.訂貨函 46 24.回函接受訂貨 46 25.拒絕訂單并推薦代替品 47 26.催促下訂單 47 第六節(jié) 付 款 47 1.付款條款 47 2.開立匯票以支付裝運費 48 3.要求變更匯票日期 48 4.要求對方開立包括各種費用的匯票 48 5.要求連同匯票寄來裝船文件 48 6.同意變更匯票的付款條件 48 7.要求寄送裝運的匯票及提單 49 8.通知對方愿意接受匯票 49 9.通知接受匯票，并要求迅速履行訂貨 49 10.要求接受匯票并付款 49 11.提議變更付款條件 49 12.建議使用見票后30天應(yīng)付的信用證支付 50 13.要求更易于接受的付款條款 50 14.答應(yīng)改變付款方式 50 15.要求銀行開立信用證 50 16.索取形式發(fā)票 51 17.寄送形式發(fā)票 51 18.付款通知 51 19.告知付款賬戶 52 20.通知收到付款 52 21.回函拒絕對方付款方式 52 22.接受對方付款方式 53 第七節(jié) 催 款 53 1.提醒欠款事宜 53 2.詢問還款事宜 53 3.客氣的催款函 53 4.詢問未果，再次請求還款 54 5.用對方信用情況提醒對方 54 6.要求結(jié)清余額 54 7.要求付款，并付上新發(fā)票 54 8.三度索取欠款 54 9.再一次催款 55 10.寄出欠款賬單 55 11.再度索取欠款 55 12.告知賬戶資金不足 56 13.答復(fù)客戶延期付款要求 56 14.正式電文催款 56 15.已通知律師起訴 56 16.最后通牒 57 17.付款致謝函 57 第八節(jié) 包裝、裝運和交貨 57 1.說明發(fā)貨流程 57 2.關(guān)于包裝要求 57 3.洽談包裝 58 4.告知已裝運 58 5.要求裝船時間 58 6.通知發(fā)運貨物 59 7.通知貨物抵達(dá) 59 8.委托裝船 59 9.指定木箱包裝的材料及規(guī)格 60 10.指定包裝的材料、重量及嘜頭 60 11.對包裝箱長度、嘜頭的指示 60 12.對機器包裝的詳細(xì)指示 60 13.海運包裝的詳細(xì)指示 60 14.請注意包裝，并減少費用 61 15.免費再包裝 61 16.告知對方包裝無誤，要求以保費彌補損失 61 17.告知對方已按照指示包裝并交付船運 61 18.通知對方轉(zhuǎn)讓裝船文件的銀行 62 19.通知對方已寄出裝船文件 62 20.運送數(shù)量不足，要求抓緊裝運 62 21.因須取得特殊許可，故延遲裝運 62 22.要求更改目的港 62 23.因生產(chǎn)設(shè)備的改進(jìn)，提前交貨 63 24.對延誤裝運而不滿 63 25.因延誤裝運而致歉 63 26.收條 63 27.告知對方貨品抵達(dá)，隨函附上支票 64 28.裝運申請書 64 29.裝貨單 64 30.裝箱單樣本 64 31.托運人提供的情況 64 32.詢問裝運 64 33.催促裝運 65 34.告知已裝運 65 第九節(jié) 索賠與理賠 66 1.投訴貨物質(zhì)量欠佳 66 2.投訴產(chǎn)品數(shù)量不足 66 3.投訴收到貨物與訂單不符 66 4.抱怨包裝不良 67 5.對所稱包裝不良的答復(fù) 67 6.首批到貨不合格，保留索賠權(quán) 67 7.對商品質(zhì)量不滿，要求補救 67 8.處理質(zhì)量不滿的投訴 68 9.為送錯商品致歉 68 10.為再次寄錯商品規(guī)格致歉 68 11.解釋雙方都有責(zé)任 69 12.調(diào)解客戶退貨 69 13.表示愿意調(diào)查事實真?zhèn)为?70 14.調(diào)查后做進(jìn)一步回復(fù) 70 15.破例進(jìn)行理賠 70 16.拒絕理賠 71 17.說明包裝無誤，請對方向保險公司索賠 71 18.因數(shù)量不一致，補運替代品 71 19.通知對方運去替代品 71 20.表明愿意為不良品質(zhì)負(fù)責(zé)，并支付差額 72 21.針對索賠，指責(zé)對方訂貨錯誤 72 22.應(yīng)付令人頭痛的客戶 72 23.改善服務(wù) 72 第十節(jié) 商標(biāo)、說明書、合格證及合同樣本 73 1.白鶴牌鉛筆商標(biāo) 73 2.長城牌地毯商標(biāo) 73 3.鳳凰牌雙輪手扶拖拉機使用說明 73 4.叉車使用說明書 74 5.牡丹牌648型收音機說明書 75 6.微型電子計算器使用說明書 76 7.安替司丁藥物使用說明書 77 8.太陽元氣袋使用說明書 78 9.產(chǎn)品合格證 78 10.裝配合同 79 11.代理協(xié)議 80 12.補償貿(mào)易合同 82 第三章 商務(wù)通用公文及社交公文 84 第一節(jié) 通告和啟事 84 1.開業(yè)通告 84 2.擴張營業(yè)通告 84 3.設(shè)立分公司的通知 85 4.發(fā)布并購消息 85 5.遷址通告 85 6.公司重組啟事 86 7.拆伙通告 86 8.招標(biāo)通告 86 9.租賃注意事項 88 10.商品大拍賣海報 88 11.消防演習(xí)通知 88 12.董事會會議通知及會議議程 88 13.開會通知 89 14.開業(yè)通告 89 15.增加新合伙人 89 16.合伙人退休 90 17.布告形式的通知 90 18.通知參觀取消 90 19.商標(biāo)所有權(quán)通知 90 20.支票遺失 91 21.給顧客的通知 91 第二節(jié) 公司人事 91 1.晉升公告 91 2.調(diào)動通知 92 3.自薦求職信 92 4.應(yīng)征求職信 93 5.求職者熟人推薦函 93 6.面試通知函 93 7.錄用通知函 94 8.工作接受函 94 9.工作拒絕函 94 10.辭職信 95 11.接受辭職 95 12.辭退員工 95 13.褒獎員工 95 第三節(jié) 報告及介紹信 96 1.公司管理改革方案報告 96 2.員工福利報告 96 3.加強保安措施報告 97 4.日常工作報告 97 5.銷售情況調(diào)查報告 98 6.要求寫報告的信函 99 7.研究報告的序文 99 8.業(yè)務(wù)介紹信 99 9.正式報告 100 10.公司簡介 101 第四節(jié) 邀請與約見函 101 1.邀請參加交易會 101 2.邀請參加開業(yè)慶典 101 3.邀請參加年度銷售會議 101 4.邀請客戶參觀公司 102 5.邀請參觀貿(mào)易展覽會 102 6.正式邀請參觀特展 103 7.晚宴請柬 103 8.便宴邀請 103 9.邀請參加晚宴(非正式函） 103 10.非正式拒絕晚宴函 103 11.正式拒絕晚宴函 104 12.正式邀請函 104 14.邀請明信片 104 15.接受共進(jìn)午餐的邀請 105 16.拒絕參加招待會 105 17.茶會請柬 105 18.舞會請柬  105 19.非正式的預(yù)約要求 106 20.業(yè)務(wù)約見函 106 21.拒絕約見 106 22.同意約見 106 23.確認(rèn)約見函 106 24.確認(rèn)合作會議議程 107 25.安排招待工作 107 26.建議更改時間 107 27.拒絕參會 107 28.正式婚禮請柬 108 29.歡迎函 108 30.致歡迎詞 109 31.邀請函（非正式） 109 32.拒絕參加酒會回函 110 33.到辦公室約見函 110 34.接受約見回函 110 35.拒絕約見回函 110 第五節(jié) 祝賀與慰問 111 1.祝賀總經(jīng)理任職 111 2.祝賀晉升 111 3.對祝賀晉升的回函 111 4.賀成為董事會成員 111 5.賀同事榮退 111 6.賀員工生日 112 7.祝賀新公司營業(yè) 112 8.生病慰問信 112 9.慰問家屬 113 10.表示懷念 113 11.吊唁函 113 第六節(jié) 感謝與道歉函 114 1.感謝客戶訂單 114 2.感謝熱情款待第三人 114 3.感謝惠賜資料 114 4.回復(fù)客戶的感謝信 114 5.感謝工作推薦人 115 6.感謝客戶推薦人 115 7.感謝客戶的付款和訂單 115 8.感謝客戶的長期支持 115 9.為逾期付款致歉 116 10.為發(fā)貨單上的錯誤致歉 116 11.為給別人帶來不便公開致歉 116 12.感謝別人盛情款待 117 13.致謝大宗訂單 117 第二章 商務(wù)業(yè)務(wù)信函范例 第一節(jié) 資信調(diào)查函 1.咨詢函 Credit Information Dear Sirs, The under-mentionedfirm has recently asked if they could represent us in the marketing of our products in the United States as our sole agent: Friendship International Trade Co.Ltd. 250 Royal Road New York,NY.30786 We would be very grateful if you could let us have some information about the financial and business standing of the above firm. Any information that you may give would be treated in strict confidence and we await your early reply.  Yours faithfully Li Gang General Manager  2.向銀行查詢新客戶資信情況 (CONFIDENTIAL) Dear Sirs, We have received an order for US＄56 500 worth of goods from Atlantic Electronic Co.,Ltd,U.S.A.They have given us your bank as a reference.We wish to know if they are good for this amount and in every way trustworthy and reliable.We shall be most grateful for any information you give us. We should of course treat as strictly confidential any advice you tell us and be only too pleased to perform a similar service for you should the opportunity ever arise.We enclose a stamped and addressed envelope for your reply.  Yours faithfully, 3.向客戶查詢信用及經(jīng)營情況 Dear Sirs: We will be obliged if you will kindly give us the information about credit standing of the Watson & Jones Newcastly International Trade Co.,Ltd.in your city.We understand that you have regular transactions with the firm.So we take the liberty to ask you to give your views concerning the actual position of the firm in order that we may take steps to avoid getting into trouble. Any information you give will be highly appreciated and kept in strict confidence.We shall be pleased to reciprocate if you should need our services at this end. We are awaiting your early reply.  Yours faithfully,  4.帶附表的資信調(diào)查函 Credit Information Dear Sir, We have received a sudden bid from the American Trading Co.,Ltd,600 Mission Street,San Francisco,with which you are now doing business and the firm gives us your name as a reference. We shall appreciate it if you will inform us of your own experiences with the firm by filling in the blanks of the attached sheet and returning it to us in the enclosed envelope. Any information you may give us will be treated as strictly confidential and expenses concerned from this inquiry will be gladly paid by us upon receipt of your bill. Very truly Yours, (Attached Sheet) (1)How long have you been in business relations with the firm? (2)What credit limit have you placed on their account? (3)How promptly are terms met? (4)What amount is currently outstanding?  5.資信調(diào)查有利回函，并給予建議 Private & Confidential Dear Sirs, Subject:The London Trading Co.,Ltd. In reply to your letter of August 18,we want to inform that we have now received from Barclay Bank of London the information you require. The London Trading Co.,Ltd.was founded in 1940 with a capital of 1 000 000 pounds.Their chief line is in the import and export of textiles.Their business’ suppliers are satisfied with them.We consider them good for business engagement up to an amount of 300 000 pounds.For larger transations we suggest payment by sight L/C. The above information is strictly confidential and is given without any responsibility on this bank.  Truly，  6.信用調(diào)查有利回函，告知敬請放心 Gentlemen, The firm mentioned in your letter of September 20 is one of the most responsible dealers of textile goods. The company was established in 1948,and has supplied our firm with qualified goods for over 20 years. They have always provided complete satisfaction with in-time delivery,moderate prices and superior quality. We believe that they may be rated as an A-Level company with which you can deal freely.Of course,this is our personal opinion and we assume no responsibility in your proposed business negotiations. We hope the above is satisfactory and will help you in making a decision.  Very truly yours, Mike Business Manager  7.資信調(diào)查不利回函，告知管理不善  Private & Confidential Dear Sirs, We have completed our enquiries concerning the company mentioned in your letter of May 18 and have to inform you to consider carefully the business with them. In the past three years,the company has experienced a serious difficulty in finance and delayed in executing their normal payment.It seems to us that the company’s difficulties were due to bad management and in paricular to overtrading. We would advise you to pay most careful attention to any business relations with them.However,this is our personal opinion and we wish you to make further enquiries on your part.  Yours sincerely，  8.信用調(diào)查不利回函，告知經(jīng)濟信用不佳 Dear Sir, We are sorry to say that our experiences with the company which you inquired about in your letter of June 17 have been unsatisfactory. It is true we were in business relations with the firm of the last two years and on several occasions we have had lots of trouble in effecting settlements. The company still owes ＄1 400 for purchase made over seven months ago.The account is now in the hand of our attorneys for collection. May we ask that you treat this information as strictly confidential without responsibility on our part.  Very truly yours,  9.表明無法提供確切意見而致歉  Private & Confidential Dear Sirs, We regret our inability to let you know any positive information concerning the firm in question in your letter of June 6. It is true that we had business with them during the past few years,but the amount of business was not so large that we can not supply any responsible opinion on the business capability and credit standing. We suggest you make further status enquiries from other enquiry agencies.  Yours truly，  10.請求老客戶作為資信證人  Dear Mr Green, Thank you for your letter of November 2.We are delighted to hear that you are so pleased with the refurbishment of your hotel. As you know,in our line of work,we depend on good reports about our projects to win further business.Our clients always shop around and look for references before committing themselves. We would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry.Would you agree to our suggesting that future clients should call you? It would also be most helpful if we could occasionally bring a client to look at your hotel.We would,of course,stay overnight at least. I will call you next week to hear your reaction.Thanks again for you kind words.  Yours sincerely, Robert Manager  11.要求對方提供資信資料 Dear Sirs, We are very glad to receive your fax inquiry.Since it is the first time we contact,we would be highly appreciated if you could provide us your bank name and address. We realize the types of IC you need,but we do not know the specification you require for that IC such as the voltage,current.Could you please tell us the purpose of this IC? The fax you send us is not very clear for the wording part.Therefore,please fax it again(no need for graph).We wish we could provide the best services to you.  Sincerely yours，  12.同意試銷前的資信要求  Dear Sirs, Thank you for your letter of 10th March.We are gratified to receive your request for men and women’s raincoats on approval. As we have not previously done business together,perhaps you will kindly agree to supply either the usual trade references,or the name of a bank to which we may refer.As soon as these enquiries are satisfactorily settled,we shall be happy to send you the items you mention in your letter. We sincerely hope this will be the beginning of a long and pleasant business association.We shall do our best to make it so.  Yours,  第二節(jié) 促 銷 函 1.傳感剃須刀廣告海報 GILIETTE SENSOR The only razor that senses and adjusts to the individual needs of your face. Gillette Sensor:the shave personalized to every man. It starts with twin blades,individually and independently mounted on highly responsive springs.So they continuously sense and automatically adjust to the individual curves and unique needs of your face. Innovation is everywhere.You can feel it in the textured ridges and the balance of the Sensor razor.You appreciate it in the easy loading system and the convenient shaving organizer. Even rinsing is innovative,the new blades are 50% narrower than any others—allowing water flow freely around and through them,for effortless cleaning and rinsing. All these Sensor technologies combine to give your individual face a personalized shave—the closest,smoothest,safest,most comfortable. The best shave a man can get.  Gillette 2.男用者喱宣傳海報 YOU MANAGE A BUSINESS，STOCKS，BONDS，PEOPLE AND NOW YOU CAN MANAGE YOUR HAIR For the first time there’s a remarkable gel that can give your hair any look you want—sleeker,fuller,straighter,curlier,more natural,even wet—without a drop of alcohol or oil.It gets your hair into shape in the morning and keep it under control all day.Whatever your management style,Maltplexx is for you.Get the full facts at the Aramis counter.  Aramis Maltplexx natural hair gel for men  3.香波的報紙廣告 WHY YOUR FAVORITE SHAMPOO WILL WORK BETTER IF YOU STOP USING IT FOR 14 DAYS It’s so frustrating!The very shampoo that has always left your hair so silky and clean,the shampoo you depend on gradually,then noticeably,stop working.That fresh-air softness you prize so much in clean hair is gone.Your hair feels limp and looks dull.What is happening?Why the change?“Shampoo build-up”is the reason. Each washing,even with fine expensive shampoos of conditioners,leaves a“residue”,a tell-tale problem that has now been measured precisely in laboratory studies. Recent tests on 10 quality shampoos show that residue accumulates each time you shampoo.It’s a fact of hair life. To rid your hair of this unwelcome build-up you must switch to a shampoo with superior rinsability—even if it’s just a temporary change,move to shampoo that have the ability to revitalize your hair and leave it thoroughly clean.Choose one that will do the job greatly.And don’t put it off.Shampoo build-up is more than unattractive.It can destroy the soft feel of your hair…its manageability…and it can eventually damage the hair itself. Which shampoo rinses the best?In laboratory tests of 10 quality shampoos,Neutrogena shampoo was rated No.1,and demonstrated consistently superior rinsability with almost no built-up itself. So Neutrogena removes the most build-up in a single washing and,equally important,leaves a negligible trace of residue compared to all the other shampoos tested. If you feel you need to revitalize your hair,try Neutrogena shampoo for just 14 days.Think of it as a refreshing“vacation”…and afterwards your hair will again respond happily to your favorite shampoo. Use Neutrogena whenever you need to get your hair really clean.Then your favourite shampoo will continue to be your favourite.It is suitable for all hair types and may be used on permed,dyed hair. Neutrogena shampoo is available at chemists ad department stores,in 100ml tubes and 200ml bottles.Look for it—in the white box with the brown band. “Test results indicate a single wash with Neutrogena was adequate to remove in excess of 90% of the residue.Even with conditioners,which are far more substantive to the hair,a single wash with Neutrogena.,removes 70% of the residue.” —Excerpt from N.Skin Care Institute Reports  4.便攜式小型冰箱宣傳冊 Dear Fellow Camper, It is a great day to start your vacation.The sun is ablaze,the van or wagon is humming nicely down the Interstate,and the family is settled comfortably in anticipation of what lies ahead.Even the dog is amicable. Can you guess what happens next?Suddenly there are echoed demands for a rest stop and something to eat.The rest stop idea is good,but the“something to eat”shakes you a little—you have visions of hauling out the old billfold and plunking down fifteen bucks or so for snacks at a fast food place. BUT NOT IF YOU HAVE LEKTRON KOOL WITH YOU! The Lektron Kool is the greatest little portable fridge you’ve ever seen.Pack it with sandwiches,drinks,fried chicken,fruit,whatever,and you’ll have at your fingertips really cold food and drink day and night. The Lektron Kool is not an ice box.It’s a lightweight but roomy electronic refrigerator that you can plug into your car or a 110-volt adaptor that we make available,assuring you of fresh edibles for days and nights.The secret is in Lektron Kool’s thermoelectric solid-state module,which replaces all the bulky piping coils,compressors,and motors you find in conventional portable refrigerators. One enthusiastic owner of Lektron Kool writes:“Last summer our family took a camping trip to Canada.It was one of those‘perfect’vacations;everything went just as we had planned.But when we got back to Atlanta，all of us agreed that,aside from our new Caprice wagon,the most indispensable item of equipment we carried was our Lektron Kool.Not only was it a convenient,it saved us a bundle!” Now you can own the Lektron Kool for ＄40 or ＄50 less than the regular price.That’s right.Our three models ordinarily priced at ＄139,＄179,and ＄199 can now be had for ＄99,＄139,and ＄149,but you must hurry because this offer will be withdrawn by June 15. Call us toll-free at 800-622-0391 to place your order,or mail us your check or credit card number.But if you want more information before you order,the enclosed postage paid card will bring you a complete catalog of our Lektron Kool models.  Yours very sincerely, David Hawk Business Manager  5.推薦地毯 Dear Sir, Great interest was aroused at the recent Arts & Crafts product exhibition in Beijing by the largest carpet manufacturer in China.Numerous enquiries and orders have also come for the beautiful hand-woven carpets. The carpets are preferred for the following: Appearance Elegant designs with different sizes cater for the customer’s needs. Prices Superb quality with prices much lower than those from other sources. Comfort Carpets are made from wool and silk,so they are giving the feeling of natural warmth and comfort. You will be interested to note that our annual production is 20 000 pieces.Recently we have received enquiries from Japan,Germany,Australia and South Africa.We are convinced that our carpets will be exported to more countries in the near future. We are glad to enclose our illustrated catalogue,and will send you our best quotation as soon as we hear from you.